Many propane distributors take their customers for granted. Some suppliers don’t even offer safety checks and or efficiency adjustments for your appliances. In many cases these have not been done for years. Some families don’t change suppliers because it seems like a real hassle, but the customer should not feel “locked in” or “held hostage” to a supplier and they should never lose sleep over concerns about the age and safety of their system. When you become a Reliable customer, we will notify your present supplier and see that the old tank is removed. We will install a clean white or enviro-green tank and do a complete safety and efficiency check.
The only thing you pay for is the gas we put in your tank. No contracts, no gimmicks. Should you need to bury a gas line, we'll install the first 40 feet for free!
- Contact your old supplier
- Replace your existing tank with a white or enviro-green tank
- Guarantee you will never run out of propane
- Perform a complimentary safety leak check
All in three hours or less, or dinner is on us!
Services we provide
- Above-Ground Tank Installation
- Under-Ground Tank Installation
- Efficiency Checks
- Gas Appliance Service
- Gas Grill Cylinder Refills, Repair and Inspection
- Price Cap Protection
- Unique Payment Options
- Darien Center
- East Bethany
- East Oakfield
- Clarence Center
- East Aurora
- South Wales
- North Tonawanda
Check to see if your zip code is in our service area:
Refer a Friend!
We realize that a referral from our customers is the highest form of trust and be assured we will treat those that you refer with the utmost respect.
When our customers refer a friend to Reliable Propane for home heating and they become a customer, both our customer and the person they refer will receive a $50 gift card for dinner!
Please complete the form below
What our customers have to say...
Margaret Z. - Attica, NY
The guy who installed our tank and service was very nice, informative and friendly.
Jody H. - Akron, NY
Fast immediate response whether it’s an emergency or a silly question. Your people made us feel at home as soon as we moved in and gave us all the information we needed as new propane users and as new members of the community.
Clair T. - Lockport, NY
Fast and friendly service—I recommend you to anyone that I talk with!!!
Richard W. - Lockport, NY
I like how your employees truly care about the customer and their safety.
Doris H. - South Wales, NY
Prompt and friendly service for deliveries and propane line & tank installation. Always excellent and fast problem solving from president and all staff (whether in office or field). Wish all companies were run this way!
Bob & Darlene G. - Oakfield, NY
The person loading our tank yesterday offered to carry the groceries into the house for my wife—excellent! Everything was done promptly and professionally—cleanup was also excellent.
Phillip K. - Akron, NY
When we first signed up for service, we were very impressed with how quickly the crew installed our underground tank and connected our service. Since then we have experienced no issues with deliveries or service and have a positive experience that we have shared with others who use LP gas.
Kathy M. - Wheatfield, NY
“…he saw me struggling with the way my dryer door opened and said, "Did you know you can switch the way that opens just like a fridge door?" I said no I never knew that. Then he said, “I can change that if you'd like.” He grabbed a screw driver from his back pocket and changed it in 5 minutes. It was and has been great ever since!
Gail Hoffman South Wales, NY
Thank you so much for the wonderful job your service man (Jim) did installing our propane tank. We were with our old company for 20 years and our tank was hidden behind some white pines. Your service man was amazing removing the old tank and installing the new. How he maneuvered those tanks was amazing. He was kind and considerate. He checked all the lines and went over everything with us. I’m so glad we finally made the call and switched to Reliable. Thanks for a great job.
Eli - Darien, NY
Easy set up of new account; checking of all equipment and house line.
Mark - Alden, NY
Easy to get changed from (another supplier). Service on furnace was arranged quickly and efficiently
Bill - Clarence, NY (Formerly from NYC)
I can’t believe that someone offers this type of service (Honor tanks after hours) in this day and age…
Anthony - Newfane, NY
Upon installation, the testing and calibrating of all devices were extremely important and beneficial
Laurie - Lockport, NY
I like the fact that you have propane tanks to borrow for a gas grill if needed. It’s a nice gesture.”
Deb Abgott - Clarence Center, NY
I will never forget the night I called in. I expected to leave a message for the morning. Instead I got Ken and he drove over right away..."
Phillip Kenline - Akron, NY
The job that they did installing and connecting our tank (and all the 'unexpected' surprises that developed, none of them Reliable's fault) was fantastic. Professional and very conscientious.
David Heater - Holland, NY
I wanted to thank you and your team for the GREAT service you provided me today, John and Garner couldn’t be more professional and helpful. From the first moment of dealing with your company, it has been so refreshing. I am in a customer service business myself and know hard it can be to "please" people. Your team does a great job and I look forward to many years of service with you. PS: I will be referring you to many. Thank you again!
Debbie Marasciulo - Corfu, NY
I love your company. Everyone I have ever dealt with has been fantastic. I tell everyone you are the only company I want! Thanks!
Ron - Clarence Center, NY
I like that its easy and convenient to get my grill tank refilled. I like that hours are convenient when I need to stop by.
Dan and Gail Farley - Wilson, NY
My wife was very impressed with your techs that installed the new tank. Not only did they do a Great job, everything nice and level, cleaned up, professional but they were very friendly and polite! I just wanted to take a minute and let you know that all the first impressions and experiences we've had with your company and staff have been great. Just what we look for.
Paul Westfall - Lockport, NY
I called about (a lightning strike near the regulator) and received a call back right away from someone that was knowledgeable. Received second call/message that if there was any concern to call back. That is great! Man that did initial inspection was very nice and thorough. Andy, our salesman stopped by when in the area to see if everything was OK. I am very happy I switched to Reliable.