Products and Services

“Thank you so much for the wonderful job your service man (Jim) did installing our propane tank. We were with our old company for 20 years and our tank was hidden behind some white pines. Your service man was amazing removing the old tank and installing the new. How he maneuvered those tanks was amazing. He was kind and considerate. He checked all the lines and went over everything with us. I’m so glad we finally made the call and switched to Reliable. Thanks for a great job.”

Gail Hoffman
South Wales, NY

“Easy to get changed from (another supplier). Service on furnace was arranged quickly and efficiently.”

Mark - Alden, NY

“Easy set up of new account; checking of all equipment and house line.”

Eli - Darien, NY

“Upon installation, the testing and calibrating of all devices were extremely important and beneficial.”

Anthony - Newfane, NY

I wanted to thank you and your team for the GREAT service you provided me today, John and Garner couldn’t be more professional and helpful. From the first moment of dealing with your company, it has been so refreshing. I am in a customer service business myself and know hard it can be to "please" people. Your team does a great job and I look forward to many years of service with you. PS: I will be referring you to many. Thank you again!

David Heater, Holland, NY

"I will never forget the night I called in. I expected to leave a message for the morning. Instead I got Ken and he drove over right away..."

Deb Abgott - Clarence Center, NY

“I like the fact that you have propane tanks to borrow for a gas grill if needed. It’s a nice gesture.”

Laurie - Lockport, NY

"The job that they did installing and connecting our tank (and all the 'unexpected' surprises that developed, none of them Reliable's fault) was fantastic. Professional and very conscientious."

Phillip Kenline - Akron, NY

“I can’t believe that someone offers this type of service (Honor tanks after hours) in this day and age…”

Bill - Clarence, NY
(Formerly from NYC)

“I appreciate the fact you have budget billing direct out of our bank account and that you were willing to work out a plan for us. Also, whenever I call the office, Wilma is so pleasant and helpful.”

Charles Laudico - Corfu, NY

Products and Services

What We Provide for You:

· Above- and Below-Ground Tank Installation

· Efficiency checks

· Gas Appliance Service Support

· Gas Grill Cylinder Refills/Repair/Inspection

· Price Cap Protection

· Unique Purchasing Options

Propane for Home-Heating and Water-Heating. Propane gas heats more than 6 million American homes, and it's easy to see why:

Cost. According to the U.S. Department of Energy, electric is, on the average, nearly 2 1/2 times more expensive than propane. Propane gas furnaces and water heaters also consume less energy than electric models.
Availability. As a fuel, propane is virtually identical to natural gas, except that propane can go further - beyond the natural gas mains.
Versatility. Besides home heating and water heating, propane is ideal for clothes dryers, fireplaces, pool heaters and spas.

Above- and Below-Ground Tank Installation

Tanks for residential use are available in a variety of sizes and styles, depending on your level of usage. The most common tanks range from 100-500 gallons, with a 500-gallon providing ample storage for the average four-bedroom home. Propane storage tanks are specially treated to prevent corrosion. As a result, they generally last much longer than fuel oil tanks. In many cases, tanks can be installed underground with only a small dome visible on the surface to house valves and connections.

Efficiency Checks

When your propane installation is complete, we provide a thorough efficiency test on the entire system. This information is documented for your safety.

Gas Appliance Service Support

Service support is provided to make certain that all of your appliances are operating according to manufacturer’s specifications.

Gas Grill CylinderRefills/Repair/Inspection

We refill gas grill cylinders at our office while you wait. We can provide you with whatever you need: a new tank, inspection, refill etc. Honor Tanks are available after-hours.

Price Cap Protection

As a service to all of our customers, we provide our "Price Cap Program." This program allows us to announce the maximum price (or "price cap") before the cold weather begins. Your price could go down, but it will never exceed the cap.

Unique Purchasing Options

In addition to our Comfort and Comfort “Plus” Plans, we offer the option to pre-buy a portion or all of your propane at a fixed price. We ask that the amount be paid in advance with a minimum purchase of 500 gallons.

Payment Options

- By Check
- Credit or Debit Card
- EFT (Electronic Funds Transfer) / Direct Payment

Put Our Experience to Work for You

Your neighborhood professionals at Reliable Propane are committed to providing you with a warm home and plenty of hot water. Contact us today to see how we can be of service to you!

Testimonials